Governance

Compliance Policy

Our commitment to operating responsibly, protecting data, and maintaining the highest standards of ethical business practice.

Effective: 1 July 2026
Audit-Ready Framework

Legal Compliance

Adherence to all applicable laws and healthcare regulations across jurisdictions.

Data Protection

Industry-leading security and privacy standards for all customer information.

Continuous Improvement

Ongoing review and enhancement of policies, practices, and controls.

1

Purpose

This Compliance Policy outlines our commitment to operating the CliniQueue clinic management platform responsibly, securely, and in accordance with all applicable laws and industry best practices.

2

Our Commitment

Conducting business ethically
Protecting customer information
Maintaining secure systems
Respecting customer privacy
Improving platform security
Following applicable laws
3

Legal Compliance

CliniQueue strives to comply with applicable laws governing:

Information Technology
Electronic Records
Digital Transactions
Data Protection
Consumer Protection
Taxation
Contractual Obligations

Customers remain responsible for complying with healthcare regulations applicable to their practice.

4

Customer Responsibilities

Entering accurate and lawful information
Maintaining compliant patient records
Obtaining necessary patient consents
Using CliniQueue only for lawful purposes
Managing authorized users appropriately
Protecting login credentials
5

Privacy & Security

Privacy Commitment

  • •Collecting only necessary information
  • •Limiting authorized access
  • •Processing for legitimate purposes
  • •Respecting data ownership

Security Measures

  • •Secure authentication
  • •Role-based access control
  • •HTTPS encryption
  • •Activity logging
  • •Regular backups
6

Data Ownership

All clinic, doctor, patient, appointment, prescription, and operational data entered into CliniQueue remains the exclusive property of the respective customer.

CliniQueue acts solely as the software platform processing such information on behalf of the customer.

7

Ethical Business Practices

Honest and transparent communication
Fair and transparent pricing
Respectful treatment of all customers
Responsible data handling
Respect for intellectual property
Continuous service improvement
8

Continuous Improvement

We continuously review and improve our security practices, operational procedures, internal controls, and platform features to maintain the highest standards.

Security practices
Operational procedures
Internal controls
Product features
Privacy protections
9

Get In Touch

For compliance-related questions or concerns, please reach out to our dedicated team.

Compliance

support@cliniqueue.in

Compliance-related inquiries

Website

cliniqueue.in

Visit our main website

Committed to Excellence

At CliniQueue, compliance isn't just a requirement—it's fundamental to how we operate and serve our healthcare customers.

Learn More

Last Updated: 1 July 2026 • CliniQueue © 2024-2026